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Shipping FAQ

At KungFuDirect, shipping charges are calculated based on the size, weight, and destination of your order. During checkout, customers can compare real-time shipping rates from USPS and USPS to choose the best option.

To optimize shipping costs, long weapons and short weapons should be checked out separately.
Because of size and dimensional weight, long weapons are often more affordable to ship using USPS Ground Advantage rather than UPS Ground.
Separating orders allows our system to automatically select the best available rate.
 

At KungFuDirect, orders placed before 12:00 PM PST on business days will generally ship the same day.

  • Orders placed after 12:00 PM PST will ship the next business day.
  • Orders placed on weekends or holidays will ship on the next business day.
  • Exceptions: Extended holiday periods or special circumstances may affect shipping times.

  • Standard Shipping (KungFuDirect): Typically arrives within 3–7 business days in the U.S.
  • Expedited Shipping: Faster options, such as FedEx 2Day or Next Day, are available during checkout.
  • Once your order ships, we will email you a tracking number, allowing you to monitor your package through our website or the carrier's tracking page.

     

Yes, KungFuDirect ships to many international locations worldwide.

  • If your destination country is not listed during checkout, please contact KungFuDirect directly at order@kungfudirect.com or call us at 1-877-590-9999.
  • Please note that international shipping rates and delivery times vary depending on the country and shipping method chosen.
  • Customs and Duties: Customers are responsible for any applicable customs fees, taxes, or import duties.

Yes, KungFuDirect offer expedited shipping options are available at checkout.

  • USPS Priority Mail or Express Mail.
  • UPS 2Day or Next Day delivery services.
  • Expedited shipping ensures your order arrives quickly, perfect for urgent needs.

All orders are processed and shipped from KungFuDirect warehouse in San Jose, California.


 

Yes, local customers are welcome to pick up their orders directly from KungFuDirect facility.

  • Simply select the "Will Pickup" option during checkout.
  • KungFuDirect warehouse is located at:
    1020 Commercial Street, Suite 102, San Jose, CA 95112.
    Please wait for an email confirmation notifying you that your order is ready for pickup before visiting.

KungFuDirect offers optional shipping insurance for high-value items to help protect against loss or damage during transit.

Shipping insurance can be selected during checkout and is strongly recommended for expensive or oversized martial arts equipment.
 

If your package shipped by KungFuDirect is delayed or appears to be lost in transit, please follow the steps below:

  • Check the tracking number provided in your KungFuDirect shipping confirmation email for the latest updates.
  • Contact the carrier (USPS or FedEx) for further updates.
  • If additional help is needed, reach out to us at order@kungfudirect.com, and we will assist you in resolving the issue.

If you have further questions about shipping or need assistance, please contact KungFuDirect at:

  • Email: order@kungfudirect.com
  • Phone: 1-877-590-9999 (Toll-Free) or 408-973-8100 (Local)

We are here to ensure your order reaches you promptly and securely!